Frequently Asked Questions
What types of equipment does QCS repair?
QCS repairs cable modems, fiber ONTs/ONUs, Eero devices, Plume pods, amplifiers, standby power supplies, and other broadband customer premise equipment.
Does QCS offer component-level repairs?
Yes. Our technicians perform advanced component-level diagnostics and repair services to maximize equipment recovery.
Can QCS handle fulfillment and logistics?
Absolutely. QCS offers warehousing, inventory management, packaging, kitting, direct shipping, and reverse logistics services.
Does QCS support nationwide customers?
Yes. QCS serves broadband and telecommunications providers throughout the United States.
What are the benefits of repairing equipment instead of replacing it?
Repairing equipment helps reduce replacement costs, minimize supply chain delays, improve recovery rates, and extend equipment lifespan.
Does QCS update firmware during repairs?
Yes. Firmware updates and functional testing can be performed as part of the refurbishment process.